FAQS

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Here, we have compiled a list of some of the most frequently asked questions and answers that we hope will help you better understand our products and services. If you can’t find the answer you need in the list, please also feel free to contact us and our team will be happy to help you.

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Q
What size mounting holes can you provide for the push button switches?

SPST(1NO) push button switches can have 12MM-30MM mounting holes, SPDT(1NO1NC) push button switches can have 10MM-35MM mounting holes, DPDT(2NO2NC) push button switches can have 16MM-35MM mounting holes, 2NO push button switches can have 22MM-30mm mounting holes
Q
Can you provide samples ? Are the samples free ?

Yes,we can provide samples. we will collect samples fee(1-3pcs)and you have to pay for the shipping cost.when you place normal order.we will refund the sample fee for you.
Q
What is a Momentary push button? What is a Latching push button?

Momentary:These buttons will only be active when your finger is held on the button,eg horns;Latching: These buttons will stay on/latch in when pushed and when pushed again will turn off/unlatch,eg latch.
Q
What is the MOQ for you items?

The minimum order quantity is one box, different installation aperture has different MOQ .Usually 40 pieces box.
Q
Can you manufacture OEM products?

The company advocates producing push buttons under the CDOE brand. If your order is large enough, we can help you produce OEM products.
Q
Which of your products have UL certification?

The product series that have passed the UL certificate include:HBDGQ series anti-vandal push buttons, HBDS1 series push button switches,AWY series plastic pushbutton.,etc
Q
What international certification systems does your company have?

Our company has ISO 9001 quality management system standards, ISO 14001 environmental management system standards, and ISO 45001 occupational health and safety management system standards.
Q
Which of your products have CE certification?

The product series that have passed the CE certificate include:HBDPS series piezoelectric switch, HBD-TS series touch switch, HBDS1 series metal Push button, HBDS1 series plastic push button and other series products.
Q
Do you have EN ISO 13850 certification for emergency stops products?

EN ISO 13850 is an international standard that specifies requirements for the design, installation and use of emergency stop equipment. Our current emergency stop switches have EN 60947 certification, and we will continue to improve other certificates for emergency stop button switches in the future.
Q
Do your products comply with Reach regulations?

The chemical substances used in our push button switches and signal light products comply with the requirements for the safe use and management of chemical substances in the REACH regulations.
Q
How long is the order delivery time?

Small batch orders can be shipped in 5-7 working days,and large batch orders take 15-30 working days,depending on the specific product type. If there is no stock,or insufficient stock,we will check the delivery time with you.
Q
What payment methods do you accept?

We accept T/T (Telegraphic Transfer) and Paypal,Credit Card.Please make sure we can receive the invoice for the same amount.

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Yueqing Dahe Electric Co., Ltd.

FAQS

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